AI Agent Solution

    Monitoring and Ensuring
    Financial Services Advisory Compliance

    NamiKAN ensures Financial Services advisory compliance with AI-powered conversation monitoring, real-time risk detection, and audit-ready evidence.

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    600K+
    Active Agents
    95%
    Workflow Coverage
    85%
    Market Share (VN)
    10,000+
    Daily Conversations

    Why Financial Services Leaders Choose NamiKAN

    Purpose-built AI compliance monitoring for Financial Services advisory conversations — aligned with regulatory standards and real-world operations.

    Trusted by leading Financial Services organizations across Asia

    Full Advisory Visibility

    Monitor 100% of Financial Services advisory conversations — eliminating blind spots in regulatory supervision.

    Structured Compliance Intelligence

    Convert advisory conversations into structured risk scores, checklist validation, and compliance analytics.

    Regulator-Ready Evidence

    Automatically generate defensible compliance packages with transcripts, timestamps, and violation summaries.

    Proactive Risk Detection

    Detect potential compliance violations in real time and trigger intervention before escalation.

    Business Impact and Operational Benefits

    Transform Financial Services advisory conversations into compliant, verifiable, and actionable data—improving risk management, operational efficiency, and advisor performance.

    Prevent compliance risks before they escalate

    Detect missing disclosures, incorrect explanations, and potential violations in real time—reducing regulatory exposure and protecting your organization from costly disputes.

    Protect advisors with verifiable conversation records

    Automatically record and document advisory conversations, providing objective evidence to resolve misunderstandings and protect advisors from misinterpretation claims.

    Ensure consistent advisory quality across all channels

    Standardize advisory explanations, compliance disclosures, and communication quality across branches, teams, and distribution partners.

    Reduce manual compliance workload with AI automation

    Eliminate reliance on manual sampling and audits by automatically analyzing 100% of advisory conversations, improving compliance coverage and operational efficiency.

    Transform conversations into actionable business intelligence

    Convert unstructured conversations into structured, searchable data to identify trends, monitor performance, and support data-driven decision-making.

    Accelerate advisor training and performance improvement

    Use real advisory conversations to identify coaching opportunities, improve onboarding, and strengthen advisor capability and professionalism.

    NamiKAN Core Capabilities

    End-to-end monitoring and compliance control for Financial Services advisory conversations.

    Regulatory Consent Recording

    Ensure conversations are recorded with one audio caption customer consent confirmation.

    Financial-Grade Encryption

    Protect advisory recordings with financial-grade encryption and secure storage policies.

    Centralized Advisory Archive

    Manage all conversations in a unified system for audit investigation.

    Audit-Optimized Search

    Locate calls instantly using timestamp, speakers, and compliance markers.

    Technology Stack

    Built on enterprise-grade AI infrastructure designed for mission-critical compliance operations.

    ASR Engine

    Automatic Speech Recognition optimized for Vietnamese Financial Services advisory

    NLP Pipeline

    Natural Language Processing for semantic analysis and intent classification

    LLM Scoring

    Large Language Model-based compliance evaluation framework

    RAG Framework

    Retrieval-Augmented Generation for policy validation

    Real-time Stream

    Low-latency audio streaming and processing pipeline

    Secure Storage

    Encrypted cloud storage with audit-grade retention policies

    Enterprise Integration & Governance

    Designed to integrate seamlessly with core Financial Services systems while maintaining strict governance and regulatory integrity.

    Core Business System Integration

    Seamlessly integrates with existing sales platforms, CRM systems, and policy administration environments to synchronize advisory metadata, customer engagement status, and compliance indicators in real time. Designed to fit into established operational workflows without disrupting core business processes.

    Secure Identity & Access Governance

    Supports enterprise-grade Single Sign-On (SSO), multi-level authentication, and granular role-based access control (RBAC). Ensures that advisory recordings, compliance scores, and evidentiary data are accessible only to authorized personnel in strict alignment with internal governance policies and regulatory requirements.

    Compliance Intelligence with Knowledge Grounding

    Leverages Retrieval-Augmented Generation (RAG) architecture to ground AI evaluation in structured regulatory frameworks, internal compliance policies, and advisory checklists. Combines rule-based validation with contextual AI reasoning to deliver traceable, explainable, and continuously updatable compliance assessments.

    Continuous Voice & Regulatory Learning Engine

    Applies advanced voice and dialogue analytics to continuously refine compliance models using real-world advisory interactions, post-review feedback, and evolving regulatory standards. Enables measurable improvements in compliance scoring accuracy, customer intent validation, and lifecycle-managed evidentiary records.

    6 Implementation
    Processes

    The overall implementation timeline typically ranges from 12 to 18 weeks, depending on the complexity of business scenarios and integration requirements.

    1
    Discovery and Planning
    2
    Regulation & Knowledge Training
    3
    Configuration & Custom Design
    4
    CRM System Integration
    5
    Integration Test → Performance Testing
    6
    Go Live & Optimization

    Compliance & Regulatory Trust Framework

    Built to align with regulated Financial Services environments and enterprise data governance standards across Asia-Pacific.

    Regulatory Alignment for Financial Services Markets

    Designed to support regulatory requirements applicable to Financial Services advisory recording, disclosure validation, and evidentiary preservation within regulated markets.

    Data Protection & Privacy Governance

    Aligned with data protection principles including encryption, access traceability, data minimization, and retention lifecycle management consistent with regional privacy frameworks.

    Enterprise Security & Audit Controls

    Implement end-to-end encryption, role-based access control, audit logging, evidentiary integrity safeguards, and lifecycle-managed compliance validation aligned with enterprise governance standards.

    Financial Services Operational Standards

    Architected to meet the operational resilience, documentation traceability, and supervisory review requirements typical in financial services environments.

    Framework-ready for ISO 27001-aligned environments and regulated financial institutions.

    Trusted by Leading Financial Services Organizations

    NamiKAN (formerly VoiceGate) has been deployed across major Financial Services organizations to enhance compliance monitoring, advisory quality, and audit readiness.

    Large Financial Services Provider

    Vietnam
    Challenge

    Manual QA sampling limited to <5% of advisory sessions. Risk of non-compliance and dispute handling delays.

    Solution

    Full recording + AI scoring + evidence bundling + compliance dashboard.

    Impact
    • 100% advisory coverage
    • 60% reduction in manual review workload
    • Faster dispute resolution cycle

    Multi-Channel Financial Services Distribution Network

    Regional
    Challenge

    Inconsistent advisory quality across regional agents.

    Solution

    Standardized compliance scoring + violation phrase detection + RAG-based policy validation.

    Impact
    • Standardized advisory scripts
    • Improved compliance score consistency
    • Reduced regulatory exposure risk

    Enterprise Digital Financial Services Platform

    Digital
    Challenge

    High volume of online advisory calls requiring real-time monitoring.

    Solution

    AI-powered real-time compliance alerts + secure cloud archive.

    Impact
    • Real-time risk detection
    • Secure, encrypted audit-ready storage

    Confidence from Market Leaders

    Manulife
    Prudential
    BaoViet Life
    Chubb
    Techcombank

    About Us

    Our Brand's Story

    Nami Technology (aka NamiTech) is a cutting edge AI solution company from Vietnam powered by global talents. It is a latest spin off from FPT Software through the funding from founding members and FPT Group.

    NamiTech is specialized in the audio signal and natural language processing technology aiming to provide innovative solutions to business operations in Vietnam and international markets.

    Our Mission

    Wherever conversation takes place, NamiTech will make it easy and lead to a solution.

    Our Vision

    NamiTech's technologies will transform daily conversation to business assets. All of us talk to execute businesses every day, but, words will be lost as we speak, or stored somewhere forever. This comes from the fact that capturing conversation in an analyzable form is very difficult, time-consuming, and expensive.

    Leveraging our AI-powered signal processing technology and language processing technology, NamiTech will transform conversation to clean, authenticated, and analyzable speech data. This will open up limitless opportunities from dramatically enhancing our conference call experience, diagnosing call center operation performance to continuously tracking and analyzing voice of customers.

    Ready to Transform Your
    Compliance Monitoring?

    Join leading Financial Services organizations who trust NamiKAN for AI-powered compliance oversight. Schedule a personalized demo today.